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Privacy Policy

Privacy Policy

Sections of this document:

Status and amendments
Collection of personal data
Collection of anonymous data
User access to and management of personal data
Links to other web sites
Children’s privacy
Date of last review


“this website” means
“the website owner” and “we” means DoubleAgent
“user” and “you” means any person accessing any part of the website

Status and Amendments

1. We respect your privacy and are committed to the voluntary privacy protection principles contained in Chapter 8 of the Electronic Communications and Transactions Act.

2. This privacy policy statement sets out our information gathering and dissemination practices.

3. This Privacy Policy forms part of the Terms and Conditions of Use of this website. If you do not agree with this Policy then you may not use this website and are required to cease doing so immediately.

4. We reserve the right to amend the terms and conditions of this Privacy Policy at any time. While we will attempt to flag changes to this Policy as and when implemented, users remain at all times responsible for ensuring that they are aware of the current terms of this Policy whenever accessing this website. Continued use of the site subsequent to any amendments having been affected constitutes users’ acceptance of the Policy as amended.

Collection of personal data

5. Where personal information (such as your name, address, telephone number, email address and credit/debit card information) is electronically submitted to the site by the user, for example through sending an email or filling in required fields, the following principles are observed in the handling of that information:

a. This website collects, processes and stores only such personal information regarding users as is necessary to provide the services offered. The specific purpose for which information is collected is apparent from the context in which it is requested.

b. This website will not use the personal information submitted for any other purpose other than the efficient provision of services, including this website and services offered through it by third parties, without obtaining the prior written approval of the user or unless required to do so by law. In order to provide the services offered by the website it may be necessary to disclose personal information to the website owners employees, agents or service providers.

c. This website will keep records of all personal information collected and the specific purpose for which it was collected for a period of one year from the date on which it was last used.

d. This website will not disclose any personal information regarding a user to any third party unless the prior written agreement of the user is obtained or the website is required or permitted to do so by law.

e. If information is released with the user’s consent this website will retain a record of the information released, the third party to which it was released, the reason for the release and the date of release, for a period of one year.

f. This website will destroy or delete any personal information under its control which has become obsolete.

6. Information collected about users through their use of this website is the property of the website owner.

7. The website owner will retain all ownership of and copyright in any database of users’ personal information submitted to or collected by this website or any service offered through it.

8. In the event of the sale of the website owner or this website or associated services and sites, the website owner will stipulate that the sale be subject to the condition that the purchaser observes the provisions of this privacy policy in the handling of personal information.

9. No credit card information is retained or stored by the website owner.

10. Note that, as permitted by the ECT Act, this website may use personal information collected to compile profiles for statistical purposes and trade in these profiles. No information contained in the profiles or statistics will be able to be linked to any specific user.

Collection of anonymous data

11. In order to provide the best possible and most relevant service, this website utilises cookies. A cookie is a small file that is placed on the user’s hard drive in order to keep a record of a user’s interaction with this website and facilitate user convenience.

a. Cookies from this website allow the website owner to tailor advertising and other services to your displayed preferences. The website may use third party cookies from an adserver for this purpose.
b. Cookies by themselves will not be used to personally identify users but will be used to compile anonymised statistics relating to use of services offered or to provide us with feedback on the performance of this website.
c. The following classes of information will be collected in respect of users who have enabled cookies:
i. The browser used;
ii. IP address;
iii. Date and time of activities while visiting the website;
iv. URLs of internal pages visited; and,
v. Referrers.

12. If a user does not wish cookies to be employed to customize his or her interaction with this website it is possible to alter the manner in which their browser handles cookies. Please note that, if this is done, certain services on this website may not be available.

User access to and management of personal data

13. Users may obtain a record of the personal information relating to them held by the web site owner by emailing us.

14. Where a user believes that personal data concerning them held by the website owner is outdated or incorrect they may request that such personal data be corrected by e-mailing us. Any request for such a correction must specify both the incorrect data and the proposed correction and must give full reasons for the request.

Links to other websites

15. We have no control over and accept no responsibility for the privacy practices of any third party sites to which hyperlinks may have been provided and we strongly recommend that you review the privacy policy of any site you visit before using it further.


16. While reasonable measures are taken to ensure the security and integrity of information submitted to or collected by this site, this website cannot under any circumstances be held liable for any loss or other damage sustained by a user or users as a result of the intentional or accidental release of information by the website owner, an employee of the website owner or any third party.

17. Users and/or subscribers are prohibited from releasing their username and/or password to any other person.

Children’s privacy

18. We regard the safety and privacy of children using this website extremely seriously but it remains the ultimate responsibility of the parents and other care-givers of children to ensure that they are not exposed to inappropriate content or behaviour.


19. If you have any queries about this Privacy Policy please email us.

Date of Last Review: 15 November 2005